FAQ - Barton's Mill Apartments in Austin, TX

What leasing options are available?

We currently offer leases in 6-12 month options.

What are your application requirements?

We require a household income of at least 3x the rent amount. We also conduct a credit, criminal, and rent background check.

Is there an application fee?

Yes, our application fee is $50 for every person applying, over the age of 18.

Can I apply online?

Yes! You can apply online at bartonsmill.com

What fees/deposits are due upon apply? Moving in?

A $50 application fee, for every person over 18, and a $150-$250 fully refundable security deposit is due when you apply. An administration fee is due upon move-in.

How much is the security deposit?

We require a security deposit of $150-$250 OPC. Your security deposit is fully refundable.

When is rent due?

Rent is always due on the 1st day of the month.

How can I pay my rent?

We only accept online payments. These payments will be made through your resident portal account. 

How often is there a rent increase?

Rent increases are implemented upon renewal of the lease, to keep up with market value. You will not be subject to a rent increase in the middle of your lease. 

Do I have to pay first and last month's rent?

No, you'll only pay rent for the current month. So the first month's rent will be due the first month, and the last month's on your last month.

Is there a late fee for overdue payments?

Yes, after the 3rd there is a 10% late fee.

Is renter's insurance required?

Yes, we require our residents to have liability insurance with coverage of at least $100,000. It is the responsibility of the tenant to obtain and pay for renter's insurance. 

Are utilities included?

We currently do not cover any utilities or renter's insurance.

What are the occupancy limits?

We limit occupancy to no more than 2 people per bedroom. 

What happens if I need to move out before my lease expires?

Tenants who wish to move out before their lease expiration will be subject to an early lease termination fee. 

Under what circumstance can Barton's Mill terminate a lease?

We only terminate a tenant for violations of the lease agreement, like refusal to pay rent. 

What are the hours of the leasing office?

Our leasing office is open Monday-Friday from 8:30am-5:30pm, and Saturdays from 10am-5pm. Please feel free to stop by anytime during those hours.

What are the hours for the pool?

The pool is open to our residents from 9am-10pm daily.

What are the pool hours and seasonal availability?

Our pool is open to our residents year-round, daily from 9am-10pm.

What property amenities are included?

​Our residents enjoy full access to our clubhouse, pool, and laundry facility.

Do you offer recycling?

​Yes! We offer and highly encourage the use of our recycling program.

Can I reserve the clubhouse?

​Yes, with a rental fee of $75, a deposit of $200, and advance notice.

How do I receive my packages?

All packages are delivered to our leasing office. You can stop by Monday-Friday from 8:30am-5:30pm or on Saturdays from 10am-5pm to pick up your package.

What is the procedure for moving out?

​If a resident wishes to move out, we require a 60-day notice, removal of personal belongings, residents cleaning the apartment, turning in keys to the leasing center. 

Are there building quiet hours?

​City Ordinance enforces quiet hours from 10pm-7am.

I have a noise complaint. Who do I contact?

​In the event of a noise complaint, you will contact the police department first and the leasing center second. 

What is the smoking policy? Can I smoke in my apartment? Is there a designated smoking area?

​We do not allow smoking of any kind in the apartments. We do not offer a designated smoking area.

I need emergency maintenance. Who do I call?

​Use the leasing office phone number to reach our after-hour answering service.

I have a non-emergency maintenance issue. Who do I contact?

​You can use your resident portal to submit a work order for non-emergency maintenance. You may also contact the leasing office. 

Do you allow pets? What is the pet policy?

​Yes! We allow pets, with certain breed restrictions, up to 100 lb. weight limit.

What is the parking situation?

​Our parking lot is open on a first-come, first-serve basis to both residents and visitors. There is no permit or fee required to park in the lot. 

Are there restrictions for what can be put on balconies or patios?

​Yes, only outdoor furniture and plants. Personal grills are not allowed, as they are a fire hazard per the Austin Fire Department.

Is there public transportation nearby?

Yes. Austin is a large city with many options for public transport.

Are you near any transportation routes? Which ones?

​Our community is perfectly located near HWY 290, HWY 71, and MoPac (Loop 1).

What school district serves the community?

​Our community is a part of the Austin Independent School District (AISD).

What kinds of washers and dryers do in-apartment hookups accommodate?

​Our apartments accommodate electric washers and dryers. 

Do apartments have dishwashers?

​Yes, each apartment is equipped with an electric dishwasher. 

Does the apartment come with a microwave?

Yes, each apartment is equipped with a microwave.

Are stoves gas or electric?

​All of our apartments are equipped with an electric stove.

Do kitchen sinks have a garbage disposal?

​Yes, all of our kitchen sinks include a garbage disposal.